Encorp Pacific (Canada) is a federally incorporated, not-for-profit, product stewardship corporation with beverage container management as its core business. Encorp’s mandate is to develop, manage and improve systems to recover used packaging and end-of-life products from consumers and ensure that they are properly recycled and not land-filled or incinerated.
Return-It Express represents a “drop-and-go” initiative where customers can drop their bags of containers at bottle depots, attach unique bag labels, leave, and receive deposit funds online a few days later. Customers can then redeem these funds via e-gift card, cheque, or donation to charity.
LessThan3 met with key stakeholders to determine system requirements, technological architecture, and interface design. We coordinated with other vendors – including the payment vendor – to ensure seamless transmission of data and a consistent customer interface. We worked closely with the Encorp marketing team to ensure Encorp’s brand was represented and consistent with other Encorp web interfaces, such as the main Encorp website.